“I just wanted to let you know that Kathleen and I truly appreciate the outstanding service we received from you and your staff.  As you know, Dearing Automotive has been servicing my 2002 Porsche Boxster S since September 2007.  I classify myself as a very demanding customer because I routinely participate in Porsche Club of America driving events and also use my Boxster as a daily driver.  In the past year I have presented you some very interesting, challenging, and difficult repair requests for my vehicle.  Dearing Automotive has very thoughtfully diagnosed my Boxster's mechanical problems, researched the potential repair options and completed the repair in a timely and professional manner.  During every phase of the repair process you took the time to explain my options and the recommended course of action.”